Any firm can find a name. We govern the outcome. The Valence Performance Framework™ ensures every mandate — from brief to handover — is tracked, reported, and completed with measurable impact.
We meet with the client — in person where possible — to scope the mandate precisely. Not just the role title: the situation, the leaders involved, the success criteria, and the constraints. A poorly scoped mandate fails before it starts.
Output: Mandate Brief Document — signed off by client before search begins.Where the right profile does not exist in-network, we activate our partner ecosystem. Every candidate goes through our 3-stage vetting process: CV and track record review, structured competency interview, and reference verification.
Guarantee: Shortlist of 2–3 candidates within three weeks of brief sign-off.We facilitate the final selection, negotiate terms, and manage onboarding. The expert knows from day one what governance looks like and what the success criteria are.
Output: Transformation Charter — agreed between client, expert, and Valence before the mandate begins.We do not disappear after placement. We hold regular structured check-ins with both the expert and the client. We track milestone progress, flag risks early, and produce board-level progress reports at agreed intervals.
Outputs: Monthly milestone report · Risk log · Board-ready summary.Every mandate has an end. The expert documents what was built, what decisions were made, and what the organisation needs to sustain the outcome. We facilitate formal handover and conduct a post-mandate review with the client.
Output: Mandate Completion Report — outcomes achieved, knowledge transferred, next steps documented.Most transformation mandates don't fail for lack of strategy. They fail because one of four underlying forces was missing — and nobody noticed until the cost became unavoidable. Valence builds every mandate around these four forces.
The right person, with the right experience, in the right role, at the right moment. Not a strong CV in general — a CV that matches this mandate, this organisation, and this stage of its journey. Capability mismatched to context is the single most common reason transformation efforts underperform.
→ Links to: Expert Identification
Strategy without structured accountability drifts. Clear milestones, defined decision rights, and consistent board visibility turn intention into delivery. This is the force most consultancies hand off after the strategy is written — and the one Valence stays to own.
→ Links to: Govern & Track
Change programmes that ignore the human and cultural dimension fail. Always. Local context — how decisions actually get made, how trust is built, how change is received — determines whether a transformation plan survives contact with the organisation it's meant to change.
→ Runs throughout Deployment & Governance
Transformation that cannot be sustained after the expert leaves is incomplete. Handover is not optional. The measure of a successful mandate isn't what the expert achieved while present — it's what the organisation can sustain once they're gone.
→ Links to: Transition & Close
Tell us about your mandate. A shortlist follows within three weeks.